Rommel Harley-Davidson Help Desk

Ransomware & Viruses

Dear Rommel H-D team,

In an effort further enhance our company’s cyber defenses, I want to highlight a common cyber-attack
that everyone should be aware of – ransomware and other inbound viruses.

Ransomware and Viruses are increasingly being used by hackers to extort money from companies .

Ransomware is a type of malicious software that takes over your computer and
prevents you from accessing files until you pay a ransom. Viruses are a price
of code that is capable of copying itself and typically has a detrimental
effect, such as corrupting the system or destroying data.

Although we maintain controls to help protect our networks and computers from this type of attack,
with the quickly changing attack scenarios we rely on you to be our first line
of defense.

Here are some simple things you can do to help Rommel Harley-Davidson avoid a ransomware/malware

Think Before You Click

The most common way ransomware & Viruses enter a corporate networks is through email. Often, scammers will include malicious links or attachments in emails that look harmless. To avoid this trap, please observe the following email best practices:

Do not click on links or attachments from senders that
  you do not recognize. Be especially wary of .zip or other compressed or
  executable file types.

    • Do not provide sensitive personal information (like
      usernames and passwords) over email.

    • Watch for email senders that use suspicious or
      misleading domain names.(Such as making it look like its coming from
      someone you know) Example: Chris Manganelli (

    • If you can’t tell if an email is legitimate or not,
      please reach out to a member of our technology team (Chris or Tim).

    • Be especially cautious when opening attachments or
      clicking links if you receive an email containing a warning banner
      indicating that it originated from an external source or you have released
      from your quarantine manager.

    If Something Seems Wrong, Notify IT

If your computer is infected with ransomware, you will typically be locked out of all programs and
a “ransom screen” will appear. Other types of viruses can run undetected to the general user forever, all while it is infecting other files and systems. In the unfortunate event that you click a link or attachment that you suspect is
malware or ransomware, please notify IT immediately.

To contact IT, please call Chris @ Extension
3254 or Tim @ Extension 4254.

Thanks again for helping to keep our network,
and our people, safe from these cyber threats.

Please let us know if you have any questions.


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